customer experience
Customer Experience Management (CEM, CXM) is concerned with the customer-product relationship. It investigates the emotional attachment of users to products and services with the aim of creating positive-emotional bonds in order to turn satisfied customers into loyal customers. Loyal, emotionally enthusiastic customers are ambassadors for companies, products and services - and thus an invaluable marketing tool.
The term Customer Experience is also often abbreviated as CX. While CX deals with the customer, the user experience deals with the user. There is a large intersection of the two topics.
recogate GmbH
asioso launches a new portal for recogate GmbH
The Pimcore Unconference 2018 - all about growth and future visions
asioso Netz-Spätlese KW02/2018: Chatbots, Customer Experience and Web Design Trends
mbs Electronics
Generation change at mbs Electronics with asioso at its side...
Frontify: A new approach to brand management
asioso & Frontify: Combination of technologies for outstanding branding and design.
asioso Netz-Spätlese KW08/2018: E-bay, Artificial Intelligence and Marketing Automation
asioso with presentation at the In:sight Seminar from JustRelate
MAM, PIM, WCM & CRM - success factors for integrated customer communication
Product Experience Management (PXM)
Avira Operations GmbH & Co. KG
Avira further expands its single source publishing strategy