customer experience
Customer Experience Management (CEM, CXM) is concerned with the customer-product relationship. It investigates the emotional attachment of users to products and services with the aim of creating positive-emotional bonds in order to turn satisfied customers into loyal customers. Loyal, emotionally enthusiastic customers are ambassadors for companies, products and services - and thus an invaluable marketing tool.
The term Customer Experience is also often abbreviated as CX. While CX deals with the customer, the user experience deals with the user. There is a large intersection of the two topics.
The Pimcore Unconference 2018 - all about growth and future visions
This is how large amounts of data can be handled in content management
asioso Netz-Spätlese KW02/2018: Chatbots, Customer Experience and Web Design Trends
Neyer Landtechnik GmbH
Neyer Landtechnik sets benchmarks with new online shop
Rethinking lead management: how automation increases your conversion rate
Avira Operations GmbH & Co. KG
Avira further expands its single source publishing strategy
mbs Electronics
Generation change at mbs Electronics with asioso at its side...
asioso Netz-Spätlese KW08/2018: E-bay, Artificial Intelligence and Marketing Automation
asioso with presentation at the In:sight Seminar from JustRelate
Pimcore Inspire 2019 - we are there again
recogate GmbH
asioso launches a new portal for recogate GmbH
The optimal way to customer centricity is to avoid or seamlessly link data silos
Haiilo: Innovative solutions for your business
Discover Haiilo at asioso: Up-to-date technologies for digital transformations.
Customer experience is not everything. Data quality also counts.
TOPP digital GmbH
Relaunch and introduction of a CRM and marketing automation solution
Avira Operations GmbH & Co. KG
Launch of the Avira OEM website with Pimcore 5