customer experience
Customer Experience Management (CEM, CXM) is concerned with the customer-product relationship. It investigates the emotional attachment of users to products and services with the aim of creating positive-emotional bonds in order to turn satisfied customers into loyal customers. Loyal, emotionally enthusiastic customers are ambassadors for companies, products and services - and thus an invaluable marketing tool.
The term Customer Experience is also often abbreviated as CX. While CX deals with the customer, the user experience deals with the user. There is a large intersection of the two topics.
asioso with presentation at the In:sight Seminar from JustRelate
asioso Netz-Spätlese KW02/2018: Chatbots, Customer Experience and Web Design Trends
TOPP digital GmbH
Relaunch and introduction of a CRM and marketing automation solution
Neyer Landtechnik GmbH
Neyer Landtechnik sets benchmarks with new online shop
Avira Operations GmbH & Co. KG
Launch of the Avira OEM website with Pimcore 5
Pimcore Inspire 2019 - we are there again
asioso Netz-Spätlese KW08/2018: E-bay, Artificial Intelligence and Marketing Automation
Frontify: A new approach to brand management
asioso & Frontify: Combination of technologies for outstanding branding and design.
Haiilo: Innovative solutions for your business
Discover Haiilo at asioso: Up-to-date technologies for digital transformations.
