customer experience
Customer Experience Management (CEM, CXM) is concerned with the customer-product relationship. It investigates the emotional attachment of users to products and services with the aim of creating positive-emotional bonds in order to turn satisfied customers into loyal customers. Loyal, emotionally enthusiastic customers are ambassadors for companies, products and services - and thus an invaluable marketing tool.
The term Customer Experience is also often abbreviated as CX. While CX deals with the customer, the user experience deals with the user. There is a large intersection of the two topics.
asioso Netz-Spätlese KW02/2018: Chatbots, Customer Experience and Web Design Trends
TOPP digital GmbH
Relaunch and introduction of a CRM and marketing automation solution
The optimal way to customer centricity is to avoid or seamlessly link data silos
Pimcore Inspire 2019 - we are there again
Rethinking lead management: how automation increases your conversion rate
asioso with presentation at the In:sight Seminar from JustRelate
Product Experience Management (PXM)
This is how large amounts of data can be handled in content management
Frontify: A new approach to brand management
asioso & Frontify: Combination of technologies for outstanding branding and design.
recogate GmbH
asioso launches a new portal for recogate GmbH
The Pimcore Unconference 2018 - all about growth and future visions
Neyer Landtechnik GmbH
Neyer Landtechnik sets benchmarks with new online shop
MAM, PIM, WCM&CRM - success factors for integrated customer communication
asioso Netz-Spätlese KW08/2018: E-bay, Artificial Intelligence and Marketing Automation
mbs Electronics
Generation change at mbs Electronics with asioso at its side...
Avira Operations GmbH & Co. KG
Avira further expands its single source publishing strategy
Customer experience is not everything. Data quality also counts.
Wiha Werkzeuge GmbH
after-sales portal for Wiha Werkzeuge GmbH
Haiilo: Innovative solutions for your business
Discover Haiilo at asioso: Up-to-date technologies for digital transformations.