customer experience
Customer Experience Management (CEM, CXM) is concerned with the customer-product relationship. It investigates the emotional attachment of users to products and services with the aim of creating positive-emotional bonds in order to turn satisfied customers into loyal customers. Loyal, emotionally enthusiastic customers are ambassadors for companies, products and services - and thus an invaluable marketing tool.
The term Customer Experience is also often abbreviated as CX. While CX deals with the customer, the user experience deals with the user. There is a large intersection of the two topics.
Wiha Werkzeuge GmbH
after-sales portal for Wiha Werkzeuge GmbH
asioso with presentation at the In:sight Seminar from JustRelate
Neyer Landtechnik GmbH
Neyer Landtechnik sets benchmarks with new online shop
This is how large amounts of data can be handled in content management
MAM, PIM, WCM&CRM - success factors for integrated customer communication
Haiilo: Innovative solutions for your business
Discover Haiilo at asioso: Up-to-date technologies for digital transformations.
Pimcore Inspire 2019 - we are there again
Customer experience is not everything. Data quality also counts.
TOPP digital GmbH
Relaunch and introduction of a CRM and marketing automation solution
Rethinking lead management: how automation increases your conversion rate
The optimal way to customer centricity is to avoid or seamlessly link data silos
Avira Operations GmbH & Co. KG
Launch of the Avira OEM website with Pimcore 5
