customer experience
Customer Experience Management (CEM, CXM) is concerned with the customer-product relationship. It investigates the emotional attachment of users to products and services with the aim of creating positive-emotional bonds in order to turn satisfied customers into loyal customers. Loyal, emotionally enthusiastic customers are ambassadors for companies, products and services - and thus an invaluable marketing tool.
The term Customer Experience is also often abbreviated as CX. While CX deals with the customer, the user experience deals with the user. There is a large intersection of the two topics.
Customer experience is not everything. Data quality also counts.
asioso Netz-Spätlese KW02/2018: Chatbots, Customer Experience and Web Design Trends
The Pimcore Unconference 2018 - all about growth and future visions
Avira Operations GmbH & Co. KG
Launch of the Avira OEM website with Pimcore 5
recogate GmbH
asioso launches a new portal for recogate GmbH
MAM, PIM, WCM&CRM - success factors for integrated customer communication
Haiilo: Innovative solutions for your business
Discover Haiilo at asioso: Up-to-date technologies for digital transformations.
TOPP digital GmbH
Relaunch and introduction of a CRM and marketing automation solution
asioso Netz-Spätlese KW08/2018: E-bay, Artificial Intelligence and Marketing Automation
The optimal way to customer centricity is to avoid or seamlessly link data silos
mbs Electronics
Generation change at mbs Electronics with asioso at its side...
Product Experience Management (PXM)
asioso with presentation at the In:sight Seminar from JustRelate
Frontify: A new approach to brand management
asioso & Frontify: Combination of technologies for outstanding branding and design.
Rethinking lead management: how automation increases your conversion rate
Wiha Werkzeuge GmbH
after-sales portal for Wiha Werkzeuge GmbH
Neyer Landtechnik GmbH
Neyer Landtechnik sets benchmarks with new online shop
